Appreciative Inquiry in Action
An Appreciative Inquiry (AI) Example: Teamwork Issues
Process:
- Using an Appreciative Inquiry approach, qestions are designed to address a specific organizational issue (see below).
- Participants answer these questions individually.
- In pairs, the participants share their stories with each other (question #1 & #2).
- Pairs get into groups of 6-8 and each person tells their partner's story.
- The group identifies core values and common themes.
Questions:
- Remember a time when you were part of a group that worked together really well. A time when evveryone was engaged, aligned and the team achieved great results, even when you were faced with great challenges.
- What did you and others do to make this group a real success? What helped you overcome insurmountable odds and get through tough times?
- What is it that you valued about yourself and other group members?
- Identify common themes that came up in each of the experiences.
Process:
- Common themes are summarized and put up on a flip chart. From the combined list, each participant selects the three most important things that their team could work on to make them be more successful.
- Individuals identify things that they have excitement and energy to work on and work teams are identified.
- The work groups develop processes to get input and feedback from the entire group and mechanisms to monitor and measure their results.
Alternate Process: Steering group
- A Steering Group that is representative of the organization, develops AI questions, interviews staff and hold a summit meeting where participants develop a plan of action.





