Survival is a Lousy Goal

"You came to help us when we found ourselves in turmoil. In retrospect, I think we were up to our eyeballs in heart and we'd forgotten to use our heads to the great extent which is necessary in business. Our business is by nature filled very much with feeling, but of course our business is a business, and that a head game, mainly. You offered us all - staff and clients - a structure upon which to place our thoughts. You earned our respect and facilitated frank, thoughtful, wholesome interactions. Thank you." Grace Kidney, Clanmore Montessori School